FAQs
What is Ranatori?
Ranatori is an online shopping platform offering a wide range of products to meet your lifestyle needs.
Do I need an account to shop on Ranatori?
While you can browse products without an account, creating an account allows you to track orders, create Wishlists, and access exclusive features.
What kind of products does Ranatori sell?
We sell a variety of products, including fashion, electronics, home essentials, beauty products, and more.
How do I contact customer support?
You can reach us via email at support@ranatori.com or call us at +1 347-797-6843.
How do I add items to my Wishlist?
Simply click the "Add to Wishlist" button on any product page to save the item.
Is there a limit to how many items I can add to my Wishlist?
No, there is no limit. You can save as many items as you like.
Can I share my Wishlist with others?
Yes! You can share your Wishlist via a shareable link, making gift-giving easier for your loved ones.
Will I get notifications for items on my Wishlist?
Yes, you will receive alerts if your Wishlist items are discounted, back in stock, or low in quantity.
How do I move items from my Wishlist to my cart?
Visit your Wishlist and click the “Move to Cart” button next to the desired item.
Can I access my Wishlist on multiple devices?
Yes, your Wishlist is synced to your account and accessible from any device when you log in.
How do I track my order?
Log in to your account and go to the "Order History" section to track your order.While you can browse products without an account, creating an account allows you to track orders, create Wishlists, and access exclusive features.
What is the estimated delivery time?
Delivery times vary depending on your location but typically range from 3 to 10 business days.
How much does shipping cost?
Shipping costs depend on your order value and location. Free shipping may apply for orders over a certain amount.
Do you offer international shipping?
Yes, we ship to several countries. Shipping fees and delivery times vary by destination.
What payment methods do you accept?
We accept major credit cards, debit cards, and online payment options like PayPal and Apple Pay.
Is my payment information secure?
Yes, we use industry-standard encryption to ensure your payment information is secure.
What is your return policy?
We accept returns within 30 days of delivery, provided the item is unused and in its original packaging.
How do I request a refund?
Contact our support team with your order details, and we will guide you through the refund process.
How do I reset my password?
Click "Forgot Password" on the login page, and follow the instructions sent to your email.
What do you do with my personal information?
We use your information to process orders, enhance your shopping experience, and send you updates. Please review our Privacy Policy for details.
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